We’re here to support you and your family every step of the way. To help create a safe, healing environment in the NICU, please review the following visitation information before your first visit.
When your baby first arrives in the NICU, visitation may be limited while our care team performs initial exams and tests. Our goal is for you to see your baby as soon as possible.
To protect the health and safety of our patients, NICU visitation is currently limited to two parents or primary caregivers.
At this time, siblings are not permitted in the NICU due to extra safety precautions.
Given the increased risk of infection to babies in the NICU, visitors will be asked not to visit, if they have had any nausea, vomiting, fever, sore throat, coughing, runny nose, or any other symptoms of illness within the last 24 hours.
Your badge must be worn at all times.
There is no restricted visiting for parents or guardians. You are encouraged to spend as much time with your child as possible during their entire hospital stay. Exceptions are made for new admissions to the NICU.
You are invited to be present during nursing shift changes. Please be aware that your baby's nurse may not be able to address all of your questions during that busy time. We also invite you to participate during the daytime rounds of the medical team, which can occur at different times throughout the day. Please let your baby's nurse know if you would like to be present for rounds so that you may be contacted.
Visiting certain areas of the NICU may be restricted for short periods of time due to surgical procedures being performed in that area.
The NICU Family House is on the 3rd Floor of the South Wing just inside the NICU. A Family service representative is available from 8:00 am to 9:30 pm to assist with overnight accommodations, as well as reservations for Ronald McDonald House. Parents are encouraged to use the waiting room for rest. Two parents or guardians will be allowed to remain in the waiting room overnight. Children are not allowed to stay overnight. The NICU Family House is equipped with chair beds, lockers, and showers for your use. As space permits, a maximum of two sleeping spaces is available to parents, guardians, and grandparents. A kitchenette area and laundry facility are also available inside the NICU Family House.
The private rooms in South are able to accommodate the baby and 2 other family members. Only two people are allowed to stay overnight. No children are allowed to stay overnight in the NICU private rooms. A private room has a private shower and bathroom.
The Ronald McDonald House is available at the Arkansas Children's for the parents of the NICU patients who live over 50 miles away. Ask the Family Services Assistant in the NICU Family House to place your name on the waiting list. The Family Services Assistant can also help you arrange other lodgings. Many local hotels offer a discount to parents of babies in the NICU.