Billing, Insurance & Financial Assistance

As of July 1, 2025, Arkansas Children’s is a Single Billing Office (SBO) healthcare system. All patient billing is now consolidated into a single, unified process.

Instead of receiving separate bills from different providers or departments (including hospitals, physician practices, and other healthcare providers), patients will receive a single, comprehensive bill for all services rendered. Payment posting and reconciliation will be centralized, ensuring accurate and timely application of payments. We have a single customer service line for all billing inquiries, which can be reached at 501-364-2500.

We will continue to use the Arkansas Children's Financial Assistance Policy for those who qualify for financial aid.

Please note that if service was received prior to July 1, 2025, patients will continue to receive a statement from Arkansas Children's Hospital, other providers or hospitals for balances outstanding on those services.