< Billing, Insurance & Financial Assistance

Insurance and Managed Care

With the rapid growth of managed care throughout the state, Arkansas Children's has been working with employer benefit managers and managed care companies to ensure participation in a variety of networks. As a result, we are a participating provider in all of Arkansas' Health Maintenance Organizations (HMO), and most of the Preferred Provider Organizations (PPO), and Point of Service Plans (POS).

Accepted Insurance

Arkansas Children’s is contracted with the managed care plans listed below. Insurance plans vary, therefore our list may change periodically. We recommend that you contact your insurance company for any restrictions, referral or precertification requirements. For referral information, call 1-800-831-0538.

  • AETNA
  • American LifeCare
  • American PPO, Inc.
  • Arkansas Rehabilitation Services
  • AR BCBS – Arkansas First Source, Blue Advantage Administrators, Health Advantage, First Source, True Blue, and Blue Advantage
  • Centene/ AmBetter/NovaSys
  • Cigna Healthcare
  • First Health
  • Health Partners PHO
  • HealthScope Benefits
  • Humana Military Health Services/ Tricare
  • Healthlink
  • Mercy/Coventry
  • Multiplan
  • Municipal Health Benefit Fund
  • QualChoice
  • Sharp – St Bernard’s
  • Strategic Health Care
  • Three Rivers Provider Network
  • United Healthcare of Arkansas
  • USA Managed Care Organization
  • Vantage Health Plan, Inc.
  • Zelis – includes Stratose, AMCO and PPO Plus

Do you have questions about insurance?

Arkansas Children's Certified Application Counselors can help assist families with insurance needs. ACH is an approved Certified Application Organization for the Health Insurance Marketplace with licensed counselors available to assist families with insurance needs. These counselors are licensed by the Arkansas Insurance Department as Certified Application Counselors (CAC). To contact an English or Spanish-speaking counselor, call 501-364-1230.

    How Certified Application Counselors Can Help

  • Assess and address insurance needs
  • Help complete and submit application for health coverage
  • Provide fair and impartial customer service that meets their needs
  • Provide accommodations, when requested (limited English proficiency, physical, visual or hearing limitations; mental or intellectual disabilities)
  • Facilitate the comparison of Qualified Health Plans
  • Educate consumers about eligibility and enrollment through the federal Marketplace
  • Maintain expertise in eligibility, enrollment and program specifications
  • Required to adhere to strict security and privacy standards
  • Must avoid any conflict of interest
  • Assist consumers with enrollment